Frequently Asked Questions

Yes! Each apartment includes a full-size washer and dryer, making laundry simple, stress-free, and never off-site.

Of course! Residents have access to our 24-hour premium fitness center, so you can work out on your time—day or night.

Definitely! Select apartments come with a private balcony or patio—perfect for fresh air, a morning coffee, or just a little extra space to unwind.

You’ll find stainless-steel appliances, spacious walk-in closets, smart key entry, in-home USB ports, and elegant quartz countertops—all designed to make your day-to-day just a little easier and way more enjoyable.

Our community offers plenty of resort-style shared spaces perfect for relaxing, socializing, or getting work done. You’ll find a theater room, a complimentary coffee bar, a premium dog spa, a game room, a luxury coworking space, a fitness center, a resident kitchen, grills, fire pits, an outdoor entertainment deck, courtyard views, and a pool with an aqua lounge.

Absolutely! We offer on-site storage rooms and bike storage, giving you plenty of space to keep your belongings organized and out of the way.

Of course—the building is elevator-equipped for easy access to every floor.

Yes! We’re proud to be a pet-loving community that welcomes both cats and dogs. We allow up to two pets per household with no breed or size restrictions.

We do charge a small monthly fee for valet trash, so your home stays consistently clean and hassle-free!

We provide 24-hour on-site emergency maintenance for residents to ensure urgent issues are resolved promptly.

We’ve got a secure package room run by Luxer, so your deliveries stay safe and sound until you’re ready to pick them up.

Quiet hours are set by the city from 10:00 PM to 7:00 AM, providing a calm and comfortable space to relax and recharge.

Yes, we offer exclusive rent specials and move-in deals! Schedule a tour or contact our leasing team to learn more.

We offer flexible lease terms from 4 to 18 months, making it easy to choose the rental length that works best for you.

Yes, we conduct a hard credit and background check as part of our screening process. This helps us get to know you better and ensure a smooth rental experience.

Yes, residents must meet our income requirement of 3x the monthly rent to qualify.

Water, sewer, and trash are all billed with your rent. You’ll just need to set up electricity separately through Evergy.

Citizen apartments are located in the Kansas City 33 School District (Central School District) and offer convenient access to higher education. KU Medical Center is directly across the street, while the University of Missouri–Kansas City (UMKC) is about 10 minutes away, making Citizen a convenient choice for students, faculty, and medical professionals. 

From Citizen, Downtown Kansas City is about 10 minutes away, while Westport is just 5 minutes and the Country Club Plaza is about 7 minutes. This convenient location puts residents close to major employers, dining, shopping, nightlife, and entertainment throughout the Kansas City metro. 

Citizen offers Kansas City apartments near parks and outdoor recreation, with Penn Valley Park, Loose Park, Gillham Park, Theis Park, and Kauffman Memorial Garden all nearby. Residents enjoy convenient access to walking and exercise trails, green space, picnic areas, tennis courts, gardens, and scenic outdoor spaces throughout the area. 

Citizen apartments are close to 39th Street, Westport, and the Country Club Plaza, giving residents easy access to Kansas City’s restaurants, bars, shopping, and nightlife. Nearby favorites include Tiki Taco, OurHouse KC, Friends Sushi, and Goat & Rabbit, while Westport offers popular spots like Harry’s Bar & Tables, Char Bar, Tin Roof, and Kelly’s. The Country Club Plaza adds nationally recognized shopping and dining, including ALO, Urban Outfitters, J.Crew, and Made in KC. Explore our neighborhood page for more local recommendations!

Citizen residents are close to Kansas City’s festivals, art fairs, and seasonal events, including First Fridays in the Crossroads, Third Fridays along West 39th Street, Westport and Plaza art fairs, and the Hallmark Christmas Experience at Crown Center. With Crossroads, Westport, and the Country Club Plaza nearby, residents of our Kansas City apartments can easily explore local art, food, entertainment, and community events throughout the year.